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Boy … I feel weird posting the Nanda interview. I seem to have the King Midas Touch In Reverse! I wrote about the coffee shop to kick off the blog and the shop has since closed down. I wrote about my girlfriend and Twitter, and she has since broken up with me and moved out.

What will happen to Nanda I wonder?

Oh well, another social media experiment I suppose.

Here is the interview in all of its glory:

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What is your name? Kiyota

What is your business? Performing with the group, Nanda

Where is your business located? Everywhere (officially Port Townsend, WA)

What were you doing before you started your business? Various odds and ends. Retail, sushi, landscaping, construction, traveling … etc.

Do you have a website? www.nandatown.com

Do you have eCommerce capabilities? Not yet …

Do you use secondary websites to promote your business (ex – eBay, Estsy, etc)? No

Do you use social media technologies? If so, which ones? If not, why? We use Myspace, Facebook, Youtube, Tribe

Tribe is not among the more notable social networking sites like Facebook, Myspace, and Twitter. What is Tribe, and how do you use it? Actually, we don’t really use this very much anymore because it never really worked for us. I’m not totally clear on how it works but it has something to with creating groups or “tribes” and then getting people to join it for networking. From what I understand it’s sort of a Burning Man/hippie technology.

For what purpose do you use social technologies? Networking, promotion, etc.

What types of technologies do you find the most useful? Probably at this point Facebook, but Myspace had a shining moment …

Why are you moving away from Myspace and towards Facebook? We still use Myspace regularly but Facebook seems to be a little more direct as far as networking is concerned, and it also sees to be becoming more popular … although, I don’t have the actual data to back that up, just the word on the street.

What factors do you consider before using a technology? How popular it seems to be

Where do you learn about these new technologies? Mostly word of mouth and online advertisement

Do you have a social media ‘strategy’? At this point we don’t work these technologies for client relations. For us, this means we’re using them primarily for fan base cultivation and networking. I’d say our strategy is constantly evolving around the shifting interests of our audience and the feedback that we get from our fans.

Do you network and share information with other small businesses? Sure, as in any business it’s all about people - so sharing ideas and tried and true information is one of the greatest collective strengths in our community of peers. I don’t think we really prescribe to the capitalist cutthroat agenda of extreme competitiveness and the keeping of trade secrets. There has got to be a more sustainable interaction that promotes a healthier and more fulfilling sense of success for any industry.

Do you think about the ROI (return on investment) of your social media technologies? Up until now the technologies have been free so it’s just a time investment, which is hard to quantify if it’s work you enjoy. At this point, the majority of the equity we have in our business is made of sweat. As for the return, this is also difficult to figure because the nature of our business at present is not very reliant on the quantity or dedication of our fans. However, we are working to have more of what we do be about the people that appreciate the art that is presented - so it’s probably more of a future investment.

Do you use traditional forms of advertising? We rely mostly on our manager going and “fishing” for clients as well as word of mouth and our website.

Will your social media strategy ever replace your use of traditional media advertising? That probably depends hugely on how terrain evolves. I think that any tool can be great if you really learn to use it to absolute mastery. Even sub mastery of that tool means staying aware of the most effective time to implement it, and garnering a respect for everything involved with it’s use and especially how it affects the community around you.

Anything else you’d like to add? I think that one of largest struggles that face any entrepreneurial endeavor in this day and age is how to be successful while maintaining the ideal that success is just as much about how you get there, as the financial integer that gets stamped on it. In the end there might be something more gratifying about how many quality or significant interactions the business has forged, versus how many commas are on the yearly gross.

I saw you have a fantastic new website. Can you tell me a little more about the site and how you created it? It’s the collaborative fruit of mine and Chen’s labor. It’s programmed in Flash and The graphics are all digitally created in Corel Painter, Photoshop and Blender. We’ll be launching a press/booking site soon that will be mostly html and done in Dreamweaver. If you were wanting more info let me know…

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I loathe the way most bloggers write about social media technology. I have grown to loathe it over the past year as I have spent my time reading recycled entries about their perspective on social media technology.

“This is the art of listening.”
“You need to fish where the fish are.”
“Build your community….”

While I certainly agree with all those things, it’s time we move past the lame social media jargon and rhetoric and start talking about something more meaningful.

Yeah, like how will these social media companies actually turn a profit.”

NO!!! I don’t want to talk about that either! I don’t care about that and you shouldn’t either! Why should you? If the company fails there will be another up within days to take its place.

People - you need to be focused on how to make these social media technologies work for you. You need to be focused on the communication aspect … you need to be aware how many people are using a given technology, how much they use it, and what they use that for. Free reports of that type of information are available from reputable sources across the world wide web!

TIP OF THE DAY, TIP OF THE HAT

Big huge corporations have the advantage in their ability to spend a tidal wave of MONEY trying to make themselves appear human-like. This is called branding. They want to appear sensual … or exciting … or down-to-earth. They want their product to appear something aside from what it really is … ie, something you may not have heard of and probably didn’t need to begin with!

Small business owners and artists do not need to do such a thing!!! You can use these free social media technologies to talk about yourself … share your personal story … connect with REAL PEOPLE … consumers …

Do it for free! In your spare time!

I’m a small business owner, I have no time to do anything … har har har.”

Can I just say, for the most part, that is BS. I have walked past your little cutesy boutique shop on 23rd street in Portland - I have seen you hunched over your computer looking on eBay or Etsy … don’t give me that crap!

I have started this Wordpress web site not knowing anything about html, php, or css … in weeks I have taught myself how to buy a domain, access a server, upload content to that server … manage the databases - and even tweak the content of the php files!

I’m telling you … small business owner … this stuff is cake, once you get into the ball game.

It’s time to get into the ball game.

Next posting: Twitter … why you might want to consider using it, how you can use it, what benefit you might receive! Also, why IT MIGHT BE A WASTE OF YOUR TIME!

Cheers!

The Neo Com

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I’m settling into Saturday night watching the movie, The Good German featuring George Clooney.  So far, Tobey Macguire isn’t playing a very convincing adult and I don’t know what is happening because I am blogging like a dork.

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You should see the place when it rains!

The neighborhood seems to be depressed.  The antique store next door hasn’t been open for weeks.  Neither has the coffee shop.

Both businesses have interesting stories to tell.  The antique store features hand picked items from various eras and of different styles.  The owner brings in puppies from her farm and tells me stories about hopping on  planes to visit distant wind farms across the midwest.

The coffee shop doesn’t even have your token ‘cup of coffee.’  Each beverage is hand crafted in a style representing various regions of Europe and Asia Minor.  I ordered a coffee one day and watched as he maneuvered and cranked half a dozen machines to craft the perfect beverage.

The barista spends tons of energy writing about his technique on the menu - explaining the history of both the brew and the culture from whence it came. Yet he has irregular hours.  He doesn’t have a Web site to promote his hours … he doesn’t have a web presence at all, and the materials taped to the window of his shop give no notice to the thirsty neighbor.  It’s as though his 11-5 schedule is more of a guess, and only he holds the answer.

My girlfriend and I secretly hope he is laundering money for some underground Russian mob or Eastern European organization - just to add a little character to the hood.

Whatever the case, both have a story to tell.  Neither have a web presence.  Neither have a budget for one.  Both can do it for free using blogger or Wordpress.  Both can compliment that presence, dipping into various social media communities, and direct them back to their blogstation.  They can use SEO to attract other patrons who may be drifting aimlessly through various search engines on the world wide web.  They can network with other small businesses doing the very same thing from cities across America.

Exchange information.  Share secrets.

The marketplace of ideas.  Networking.

I would like to see the whole neighborhood blogging about their businesses.  Twittering about their specials or sales.

“$1 Irish Cream Latte on St. Paddy’s Day.”

If they band together - use the buddy system - expand their reach…

Like a community.

Online, and in real life … who knows?

Bring back a little life to the hood.

Just in time for the trees and flowers to greet them.

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